What Information Do We Collect?
As described in detail below, we may collect certain identifying information from or about you in connection with your use of the System (collectively, the “Collected Information”). Collected Information includes, without limitation, any information that may be used to identify an individual, including, but not limited to, a first and last name, a home, business, or other physical address, phone number, an email address. Tobacco Road uses the information we collect to provide the Tobacco Road the Services that are available via the Websites and Mobile Application. In order to continuously improve your service and tailor our subsequent communications to you, we may also ask you to provide us with additional information regarding your demographics, comments, professional interests, and contact preferences.
Cookies and Usage Reports
By placing a small file known as a “cookie” on your computer (or other device), Tobacco Road’s and its third party service providers’ servers passively gather information about all visitors’ use of the System for several reasons, including, but not limited to, the following: statistics collection and analysis, System optimization, analytics (as described below), market research, and maintenance of user login information. The information that we and our third party service providers track with cookies includes, but is not limited to, the type of browser (such as Google Chrome or Internet Explorer) and Internet-connected devices being used to access the System, your Internet protocol (“IP”) address, your home domain or Internet service provider, your referrer URL (which is the URL for the website that you were viewing prior to visiting the System), how you were directed to the System, which specific pages you access on the System, how long you view each page, the time and date you access our System and the total number of visitors to the System and any portions thereof. We, and/or our third party service providers, may use the information collected from cookies or similar files on your computer for security purposes (such as authentication), to facilitate site navigation and to personalize your experience while visiting the System. This data helps us and our third party service providers improve our respective product and services.
Most popular Internet browser applications will allow you to configure the browser so as not to accept cookies. However, setting your browser to reject cookies may, in certain instances, prevent you from taking full advantage of the System (or some portion thereof) and its capabilities, or cause some features of the System to function improperly or more slowly.
Google Analytics and Web Beacons
Some of the areas of the System may contain electronic images known as web beacons (sometimes known as clear gifs) that allow Tobacco Road, and its third party providers or affiliates, to count and track users who have visited certain portions of the System. Web beacons collect only limited information and do not collect any of your personal information. Specifically, Tobacco Road plans to use a type of web beacon known as a “retargeting pixel,” which will allow users to receive targeted advertising from Tobacco Road via certain social media websites, including Facebook.com.
We appreciate your questions and comments about the System and Services and welcome your messages. You may contact us at [email protected]. If you correspond with Tobacco Road through the System or via email, the Collected Information may include the content of, and metadata regarding, any correspondence you may have with us. We may share your messages with those within our organization who are most capable of addressing the issues contained in your message. We may archive your message for a certain period of time or discard it.
How Can I Opt-Out of Promotional Correspondence?
If you would no longer like to receive information, newsletters or other promotional messages from us, please click the link at the bottom of any such email you receive from us and follow the instructions. Your email address will be removed from our marketing list. Please allow us a reasonable period of time in order to satisfy your request, as some promotions may already be in process.
Online Account Management
If you elected to subscribe to any online services provided via the System, including the ability to access any password-protected areas of the System, you will be required to submit personal information (including some Collected Information) for the purpose of verifying your identity and your authority to manage the account. This Collected Information will be used exclusively by Tobacco Road, our agents, suppliers and third-party service providers for internal use and to respond to your service requests.
How Do We Use The Information That We Collect?
- you expressly authorize Tobacco Road to do so,
- it is necessary to allow Tobacco Road’s service providers, agents, or other third parties to provide products or services for or to Tobacco Road,
- it is necessary in order to provide the System or the Services,
- Tobacco Road is sending you other information that may be useful to you,
- subject to applicable contractual or legal restrictions, it is disclosed to entities that perform marketing services on Tobacco Road’s behalf or to other entities with whom Tobacco Road has joint marketing agreements,
- it is necessary to protect the confidentiality or security of your records,
- it is necessary in connection with other business purposes including, without limitation, verifying identity, age, and/or payment details, investigating complaints about the System, risk assessment, security, fraud and crime prevention/detection, monitoring, research and analysis, marketing, customer purchasing preferences and trends and dispute resolution,
- it is necessary to comply with law enforcement, governmental mandate, or other legal requirement, if appropriate, for your protection or in connection with an investigation or prosecution of possible unlawful activity;
- subject to applicable contractual or legal restrictions, it is necessary in connection with a sale of all or substantially all of the assets of Tobacco Road or the merger of Tobacco Road into another entity or any consolidation, share exchange, combination, reorganization, or like transaction in which Tobacco Road is not the survivor, or
- it is otherwise necessary for Tobacco Road to disclose it as required or permitted by law.
With Whom Do We Share Information That We Collect?
For any purchases that you make through our Online Store, it will be necessary for us to share some of your Collected Information with the third party payment processors in order to process your requested transaction.
We do not sell, rent, or lease our user lists or the identity of individual users to third parties. However, Tobacco Road may use and disclose certain aggregated, anonymized information, such as System usage data, to our trusted business partners. Such information may also be shared with other users or the general public for advertising, informational, or comparison purposes. However, such information shall not be personally identifiable to any user.
As Tobacco Road grows and develops its business, it is possible that its corporate structure or organization might change or that it might merge or otherwise combine with, or that it or portions of its business might be acquired by, another company. In any such transactions, customer information generally is, and should be expected to be, one of the transferred business assets. Also, if any bankruptcy or reorganization proceeding is brought by or against us, your information may be considered a company asset that may be sold or transferred to third parties.
Sweepstakes, Promotions, Contests & Surveys?
On the System, you may wish to participate in certain online polls, surveys, contests, sweepstakes and other promotions that may be offered from time to time by us, a partner, or other entity through which you are using the System. Participation in these polls, surveys, contests, sweepstakes and promotions is completely voluntary; you have a choice about whether or not to disclose information required to enter. Information requested may include Collected Information such as your name, address, date of birth, phone number, mobile phone number, e-mail address, username, and/or similar information. Through these online polls, surveys and promotions, you may choose to participate in activities such as sharing information with others and sending email invitations. In connection with any online polls, surveys, contests, sweepstakes and other promotions that may be offered from time to time via the System by us, we use the information you provide to administer the polls, surveys, contests, sweepstakes and other promotions. Subject to applicable contractual or legal restrictions, we also may use the information to communicate with you, or the other people you select, about our services or products. Any information that you submit to one of our partners or another entity through which you are using the System in the course of any poll, survey, contest, sweepstakes, or promotion offered by any third party shall be fully at your own risk, and Tobacco Road hereby disclaims all responsibility for any losses, liability, damages, or expenses that may arise from your submission of such information
What Choices Do You Have?
When submitting information, corresponding, making requests for information, and otherwise interacting with Tobacco Road and its representatives through or in connection with the System, you choose what information to supply or submit, whether you wish to receive further information, and how you may be contacted. Please take care to share only such information as is needed or that you believe is appropriate. Any promotional email we send to you will contain a link which will allow you to opt out of receiving any further correspondence. If you have created an online account, you may also change your correspondence preferences by logging into your account. You may disable your online account access at any time; however, this will not necessarily result in the deletion of any Collected Information.
How Do We Protect Information Collected About You?
Additionally, in the event that we offer a message board or any other interactive or social-type feature on the Websites, please be aware that these areas may allow you to post, and share with other users, certain messages, content, or other information. We encourage you to be wary of giving out any personal information, or any personal information of others to which you may have access, in such forums. The information you post can be collected and used by other people. We cannot guarantee the privacy and safety of these areas and are therefore not responsible for any information you choose to post. Your use of these features is fully at your own risk.
Social Media Platforms and Websites
The System (including the Websites, Mobile Application, and Services included therein) is intended for a general audience and is not intended for use or view by children under 13 years of age without parental consent, and we do not knowingly collect information about children or sell products to children. Consistent with the Children’s Online Privacy Protection Act, we will not knowingly collect any information from children under the age of 13. If you are under the age of 13, you must ask your parent or guardian to assist you in using the System. Furthermore, we may restrict entries to any contests, sweepstakes or promotions to entrants who are at least 18 years of age. For children under the age of 13 to participate in a trip or activity offered through the System, such child’s parent or guardian must provide the information necessary for that child to participate in such trip or activity.
Visiting The System From Outside The United States
Do Not Track Requests
Whom Can You Contact For More Information?
If you have any questions or suggestions about the System, Tobacco Road, our services, or our privacy practices, please contact us [email protected].