TOBACCO ROAD GOLF & TRAVEL POLICIES AND PROCEDURES
PACKAGES: Prices include all greens fees, carts, lodging (if reserved), and taxes. A $50 per person non-refundable deposit is required to secure a golf package. The deposit is applied to the balance of your package rate. The balance is charged one (1) month prior to arrival.
CANCELLATION POLICY: If your reservation is cancelled after your balance has been processed and you are within 15-30 days of arrival, the cancellation will result in a loss of 50% of the total package price, less your deposit (provided you are not staying in a condo or rental home). If cancelled within 14 days of arrival it will result in a loss of 100% of the package price. No refunds will be issued for unused portions of a package once any part is used. Third party reservations for condominiums or houses may have a different cancellation policy and deposit requirement so please see your reservation confirmation for details.
CHANGES in your golf itinerary or request for a change must be made through Tobacco Road Golf & Travel during normal business hours by the group leader only. Changes to your golf courses or accommodation after the package is reserved will result in a change fee. All changes made within 30 days of your arrival will incur a $25 administrative fee per person.
RAIN-CHECK POLICY: Rain checks are given by the golf course and are the responsibility of the golfer to obtain at the golf course. Rain checks cannot be issued after a group’s departure. Policies vary by course. Rain checks will not be issued if the course is cart path only. Golfers should arrive prepared to complete their reserved rounds. Trips cannot be rescheduled due to
NO-SHOW: If your group, or any individuals in your group, does not show up, no credit will be given for green fees or accommodations.
DRESS CODE: Normal golf attire is required at all golf courses (No denim shorts or jeans, no tank tops, no tee shirts, no cut-offs). Bermuda length shorts are permitted. All courses strictly enforce dress codes. All facilities require soft spikes or no spikes at all.
PERSONAL COOLERS are not permitted on the courses. No outside food or beverages are permitted on the courses.
CONDOS & HOMES: We reserve the right to change your property assignment at any time. All condo rentals through Tobacco Road Golf & Travel are non-smoking and grilling on the premises is strictly prohibited. Pets are not allowed in the condos, rental homes, or Stewart Cabin, no exceptions! To reserve the Stewart Cabin a one-night non-refundable deposit is required. Cancellations for these properties are not permitted within thirty days of arrival date. The group leader will be held responsible for damages caused by any member in your group to rental property or hotel rooms reserved by Tobacco Road Golf & Travel for your group.
COVID-19: We have taken enhanced health and safety measures at Tobacco Road. Please follow staff’s instructions
and all posted instructions while visiting your scheduled golf courses and lodging. Please practice good hygiene by washing your hands, wearing a face covering, and keeping 6 feet apart. An inherent risk of exposure to COVID-19 exists in any public place where people are present and we cannot guarantee that you will not be exposed during your visit. By scheduling your trip, you voluntarily assume all risks related to exposure and agree to this booking/cancellation policy.